Moodle Quick Start Guide for Users

Note that you can switch Moodle to French or English on the top left of the Moodle Home page.

How to sign-in and sign-out?

To sign in at the Graduate Institute (IHEID) Moodle Portal choose one of the login boxes below. The choice depends on your user profile as explained below. If you cannot sign-in, please send an email to

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  • If you are a member of the IHEID Community, go to the IHEID/SWITCHaai Login box (blue arrow) and use your IHEID IT Login
  • If you are a member of a Swiss University (more broadly, if your home organisation is a member of the SWITCHaai Federation) go to the IHEID/SWITCHaai Login box (blue arrow) and use the IT Login you commonly use at your home organisation.
  • Otherwise, go to Login for external users box (orange arrow) and use your IHEID Moodle Login, provided to you by your IHEID Programme Coordinator.

The details to connect according to your profile are given further down.


This is a 4-step process, illustrated below:

  • 1. In the IHEID/SWITCHaai Login box, click on the "Login" button;
  • 2. a new window pops up to determine "Where Are You From?";
  • optional but recommanded: check the “Remember selection for this web browser session" option;
  • 3. select your home organisation in the list. Note that the Institute name is in French and located close to the end of the list;
  • 4. the SWITCHaai Log in window is displayed, enter your IT Login credentials.
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Note that IHEID Community members may experiment a partial authentication process. The reason why is that they are already connected to another IHEID web application (for exemple the Institute web portals).

Login for external users

  • In the Login for external users box, enter your credentials;
  • check the "Remember username" option;
  • click on the "Login" button.

Note that clicking on "(login)" at the upper right corner rather than using the Login boxes will take you an extra click to get authenticated.


To exit Moodle, click on "(logout)" on the upper right corner. Definitive sign-out occurs when you close the browser. This is what should be done if you use an open (no login) IHEID Public Workstation in the Library.

How to start into your course?

There are several ways to access a course:

  1. browse through the Site Home > Course Category;
  2. enter the course code (for exemple IA027)  in the search box or click on a link provided by email;
  3. click on the course URL that has been given to you, generally in an email. This is a the usual way for Executive Education participants.

If you cannot access your course, please contact your Teacher, Teaching Assistant or Course Coordinator.


To enroll in a course, users need a special password, called an enrolment key, that they obtain from their Professor or Teaching Assistant. While attempting their first access to their course, they will be prompted to enter the unique enrolment key.

Note that Executive Education participants are automatically enrolled in their course.

If you cannot enroll in your course, please contact your Teacher or Teaching Assistant.

Introduce yourself

Update your profile Administration > Update my profile. Below, find some suggestions:

  • Write a short description of your activities, your training objectives;
  • Indicate the city and country where you are from;
  • Add your picture;
  • Add your contact details and a link to a personal blog;
  • Set up the forum notifications.

When a message is posted on a forum you can choose to receive an email for each message that is posted or one email per day listing all the posts.

Learn more about other Users and Teachers

Click on Course > Participants

  • Look to the list of Participants in your course;
  • You can see also who is currently online;
  • You can participate in a discussion in a forum;
  • Make sure to respect the standard guidelines for discussion.

Your course space

Here is the view of the course the first time you enter in.


Reminder: you can change the language of the page at the top left of the page (Click on Language).
You can check the course title at the top of the page.

  • Navigation (top left):  allows you to return to the homepage or to browse other courses; you can also update your profile.
  • Administration (second left): for teachers only
  • Activities (third left): you can see activities related to the course such as forums, quizzes and a list of resources (documents to download)
  • People (fourth left): allows you to check other course participants’ profiles
  • Calendar (top right): updated by your teachers. You can also include your own personal reminder there.
  • Library (second right): direct access to an electronic reference
  • Latest news (thirdd right): updated by your teachers. You should also receive them automatically by email.
  • Online users (fourth right): indicates which other course participant is currently online.
  • Central blocks: they are the core of the course content. They are usually divided either by week (section 1, 2, 3) or by modules. The teachers are able to highlight them or hide them according to the path of the course.
    • In each block, you will find downloadable resources, instructions from teachers, forums and related activities (such as quizzes etc.):
    • These resources are recognizable by a small icon placed in front of its title, such as a  page of text, a .pdf file,  a web link, a powerpoint document, an excel file, an image etc . It can also be tools they have prepare for you such as a forum, a glossary of terms, a wiki, a quiz or a survey…;
  • Forums: are central tools on Moodle. They can be used by teachers to give you information, to allow you to ask questions, to communicate through group activities, etc.
    • Please make sure to respect the guidelines to post on forums such as addressing your questions in the right forums, writing a new post for each new subject as well as respecting others in your formulating your post
    • Your post will be sent to all course participants and the teachers. You can also include a file to a post, for instance if you’d like to post your essay for comments.

If you need help on your course content, deadlines, assessments, downloadable documents, please contact your Teaching Assistant.

How to submit an assignment?

The way an assignment activity has been designed by the teacher has an impact on the way you can submit an assignment. UMass Amherst provide a well documented procedure that will help you submit your work in most cases.

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